NHC CBT Social Media Policy
Adapted from Dr. Keely Kolmes “My Private Practice Social Media Policy
In General, contact between a clinician and client via social media can be detrimental to the client through possible breach of confidentiality, blurring the boundaries of the therapeutic relationship and insinuating more availability of the clinician than is reasonable. Therefor it is the policy of New Hampshire Center for Cognitive and Behavioral Therapies, LLC, never to engage in contact with clients via social media. This includes but is not limited to Facebook, Twitter, Snap Chat and Review Sites.
Only in extremely rare cases will an NHC CBT staff google a client. This is usually for a safety reason. If it is done, staff will make every effort to disclose it to the client and document the event
Using location-based services on one’s cell phone can violate their confidentiality. It is recommended you be aware of whether or not your location-based services are on and choose your setting with intention.
New Hampshire Center for Cognitive and Behavioral Therapies, LLC has never and will never place their business on a review site. It is the policy of this practice not to solicit ratings, reviews or testimonials online. Please know if you find this practice on a review site NHC CBT will not respond to any reviews whether positive or negative and it is highly unlikely they will ever even see the review or be aware it exists. Additionally, posting on these sites can easily breach a client’s confidentiality. If you have positive or constructive feedback to offer, NHC CBT requests you provide it in person during a session. Any serious concerns can be addressed to the NH Board of Mental Health Counseling.
NHC CBT does not text message with clients. Email can be utilized for administrative purposes such as changing appointments or sharing documents. Emails are not for emergency use or for sharing protected health information. If you are having an emergency call 911 or go directly to your nearest emergency room. Emails may become part of your record.
End Social Media Policy